You might run into an error "There is a problem with this Windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor" when you're installing component from AX Setup. This error can be very frustrating as it doesn't give us much hints on why it is being thrown. After digging around I was able to find some solutions to bypass this error.
I found that you can fix this issue by going to "Services" (click start and type services) should be a gear icon. Then you want to scroll down and find "Window Installer" and make sure the service is running. Try to install your AX component again and see if you can proceed without any error. If the error still persist then you want to restart the AOS in Services and try again. These were the steps I took to bypass this error, and I hope this will help you with this annoying error as well! Cheers!
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